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From Hello to Help -- It's National 211 Day!

211 day
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it's 211 day - picture of calendar with 2/11 circled

 

Our NC 211 team works tirelessly to answer calls 24/7/365 from North Carolinians across the state. From the call specialists, resource team members, call center managers, and administrative staff we are grateful for all of them and the work they do to support this service.

Thank You

We are also thankful for each of you who supports United Way of Asheville and Buncombe County and NC 211. Your investment in our work allowed us to meet unprecedented needs during the height of the pandemic and has allowed us to further expand our reach in 2021.  
 

 

"United Way and 211 is a Blessing, you all have saved my family's livelihood!!"

 

"I am so thankful to have a person to talk me through all of this. I had a stroke and
I cannot do this all by myself and I am so thankful you are there at 2-1-1."

 

“Thank you for taking the time to talk with me today, you’ve broken down all the steps
I need to take into baby steps and now they don’t seem as scary.” 

 

“You have no idea what you have done for me today. I am so grateful. You've given me hope.
Thank you for what you do. I wish more people were as kind, understanding, and knowledgeable as you have been.” 
 

 

"Now I see why I was told to JUST call 2-1-1. This is the most help, honest explanation,
and patience I've received through this whole Pandemic!"

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DID YOU KNOW

  • NC 211 answered more than 160,000 calls statewide in 2021.

 

Here's a snapshot of our story here in Buncombe County

About NC 211

NC 211 is a free and confidential health and human services information and referral system available in all 100 counties across North Carolina. 

United Way of North Carolina manages NC 211, with the support of many local United Ways in North Carolina. 

North Carolina residents can call 2-1-1 to speak with a call specialist over the phone OR visit nc211.org to search the database of resources. The search tool allows users to find resources in their local community that meets their needs. 
 

United Way of Asheville and Buncombe County's Centennial Story

Learn about our own local history providing information and referral services here.