Helene Relief Resources

  • Buncombe County’s Call Center: (828) 250-6100 (24/7)
     
  • You can also dial 2-1-1 (24/7) for NON-EMERGENCY requests for information. This includes locations of shelters, how to find help with food or water, and later information about FEMA and other rebuilding support efforts.
     
  • Crisis Cleanup Hotline: +18449651386 This organization coordinates disaster cleanup response efforts. If you've had damage, call the hotline to get your home listed. 
     
  • The Citizen Times has an interactive website on where to get gas, groceries, and more in WNC.

 

The buttons below link to a long list of community resources and public services, including water and food distribution, medical care, showers and laundry, and so much more. The County's website has everything clearly organized by type of service and is updated as the situation changes. 

 

 

Buncombe County Government Community Resources Website
Asheville City Government Community Resources | Daily Update

 

WATER DISTRIBUTION 

The following locations offer both drinking and flushing water; bring your own container. 

AC Reynolds High School
1 Rocket Drive, Asheville
Noon-4 p.m.

Asheville Middle School
211 S. French Broad Avenue, Asheville
9 a.m.-7 p.m.

Buncombe County Sports Park Complex
58 Apac Dr., Asheville, NC 28806
Noon-4 p.m.

Black Mountain Ingles
550 NC-9, Black Mountain
Noon-4 p.m.

Fairview Elementary School
1355 Charlotte Highway, Fairview
Noon-4 p.m.

Swannanoa Ingles
2299 US 70, Swannanoa
Noon-4 p.m.

Leicester Elementary School
31 Gilbert Road, Leicester
Noon-4 p.m.

Linwood Crump Shiloh Community Center (Food and drinking water only)
121 Shiloh Road, Asheville
9 a.m.- 7 p.m.

Lucy Herring Elementary School
98 Sulphur Springs Road
9 a.m.-7 p.m.

North Windy Ridge Intermediate School
20 Doan Road, Weaverville
Noon-4 p.m.

Pack Square Park
70 Court Plaza, 
9 a.m.-7 p.m.

Oakley Elementary
753 Fairview Rd, Asheville
9 a.m.-7 p.m.

William W. Estes Elementary School
275 Overlook Road, Asheville
Noon-4 p.m.

 

MANNA DISTRIBUTION SITE

  • Distribution schedule: October 7-12 & 14-19: Distribution Hours:
    11:00 AM – 5:00 PM

    Distribution location:

    WNC Farmers Market
    570 Brevard
    Road, Asheville,
    NC 28806
    (Parking lot to the left, just past Jesse Israel Nursery)

Additional Disaster Support Resources